At Ongles Chomedey, your trust is very important to us. This Privacy Policy explains in detail how we collect, use, disclose, and protect your personal information when you interact with us, whether by booking an appointment, visiting our salon, or receiving communications from us.
1. Information We Collect
When you use our services, we may collect the following types of information:
Personal identifiers such as your name, phone number, and email address.
Appointment details including the services you book and your preferred times.
Communications such as SMS messages, emails, and feedback.
Optional information you may provide to us, such as beauty preferences or special requests.
2. How We Use Your Information
We use your personal information to:
Schedule, confirm, and manage your appointments.
Send reminders, updates, or promotional offers via SMS or email.
Respond to your questions and provide customer support.
Improve our services and enhance the client experience.
Comply with any legal or regulatory requirements.
3. SMS and Email Messaging
By providing your phone number and/or email address, you consent to receive communications from Ongles Chomedey. These may include appointment confirmations, reminders, and promotional messages.
Standard message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP, or reply HELP for assistance.
For email communications, you may unsubscribe at any time by clicking the “unsubscribe” link included in our emails.
4. Sharing of Information
We respect your privacy and do not sell or rent your personal information to third parties. We may share information only with trusted service providers who assist us in operating our business (such as scheduling platforms or communication tools), and only to the extent necessary for them to perform their services.
5. Data Retention and Security
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. We take reasonable technical and organizational measures to safeguard your information against unauthorized access, disclosure, or misuse.
6. Your Rights
As our client, you have the right to:
Request access to the personal information we hold about you.
Correct or update any inaccurate information.
Request deletion of your information, subject to any legal or contractual requirements.
7. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Any updates will be posted on our website or booking page, and the “Effective Date” will be revised accordingly.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
